Last updated: June 12, 2021
The Purpose of this Project Agreement is to set forth the terms and conditions under which The Company and The Client will agree.
Whereas, Client hereby hires the service of The Company to provide a custom-made resume and other related services included in the purchased resume writing package. And that this Agreement shall be effective on the date the Client signifies conformity.
NOW, THEREFORE, in consideration of the mutual promises herein contained, the parties agree as follows:
Whereas, Client shall pay in full the price of the package predetermined with The Company’s agent, with no additional sums, amounts, monies, taxes, or charges upon signup and within the required process.
Whereas, Client shall make the payment through credit card or PayPal, and that Client shall provide a credit card number and a credit card billing address for this purpose. Receipt of all payments made shall be sent to Client via email and that The Company shall be reflected as the payment processor.
Whereas, prices are all presented in US dollars. Client, therefore, shall pay in US dollars, regardless of location.
Whereas, Client understands that no portion of the payment made is refundable unless, otherwise, for cause(s) validated by The Company.
Whereas, unless special arrangements are made, the turnaround time for the initial resume draft of each package shall be as follows:
Whereas, turnaround time shall start upon receipt of completed client consultation and/or other information and not on the date Client has signed up.
Whereas, The Company shall send Client an Acknowledgment Form, along with the final copies of resume and package inclusions upon Client’s agreement to finalize the project.
Whereas, all unstarted and unfinished projects expire.
Whereas, for unstarted projects, if request for reactivation is made beyond the expiration date, Client must pay a fee of $50. This will then signify the start of the project.
Whereas, for unfinished projects, if request for reactivation is made beyond the expiration date, Client must pay a fee of $100. This will then signify the continuation of the project.
Whereas, Client shall be allowed to continue with the process within TWO (2) months from the date of reactivation regardless of the package purchased.
Whereas, if the project has already expired for one (1) year or more, the Client should purchase a new package because the content and format of the previous resume may be obsolete as of now.
Whereas, The Company offers between 3-5 (three to five) revisions to unfinished projects within the prescribed period for the particular package ordered until Client fully approves a resume copy. For Basic, Deluxe, and LinkedIn Profile Writing packages, the prescribed period is within TWO (2) months from the date of signup. For Premium Resume Writing package, the prescribed period for unlimited revision is within SIX (6) months from the date of signup.
Whereas, revision refers to modification of resume content targeted to the objective mentioned by the Client in the questionnaire. Changing the objective during the revision process is not allowed; hence, the Client needs to purchase additional resume for new target job.
Whereas, revision’s turnaround time will depend on the responsiveness of the client and availability of writers (Mondays through Fridays, excluding weekends and holidays).
Whereas, The Company only offers free resume update to finalized projects within the prescribed period for the particular package ordered. For Basic, Deluxe, and Federal Resume Writing packages, the prescribed period is within ONE (1) months from the date of signup. For Premium Resume Writing package, the prescribed period for resume update is within SIX (6) months from the date of signup.
Whereas, resume update refers to minor change, addition, or removal of resume content, such as contact information, address, and latest job position, among others.
Whereas, a minimal fee of $50 for the resume update will be charged to the Client if the project has already expired. Update is valid within ONE (1) month after payment of the fee.
Whereas, if the project has already expired for ONE (1) year or more, the Client should purchase a new package because the content and format of the previous resume may be obsolete as of now.
Whereas, The Company is committed to protecting the privacy of all its clients. All information received from or provided by the clients is strictly for the use of The Company and will not be shared with any third party.
Whereas, The Company shall only ask for information necessary in creating a resume draft tailor-made for the Client.
Whereas, The Company shall use the standard American English in all its writing services.
Whereas, Client hereby agrees that The Company will render the following services:
Whereas, The Company shall not honor any request for refund made by Client over a phone conversation; thus, Client shall inform The Company of such request through writing.
Whereas, The Company grants full refund for orders canceled within 24 hours upon signing up. After the 24-hour period, the project is considered commenced and shall be assigned to a resume writer.
Whereas, if Client has decided to cancel the project after the 24-hour period, Client shall receive only 90% of the amount of purchased resume package. TEN PERCENT (10%) of the total invoice shall serve as administrative fee.
Whereas, if Client has decided to cancel the service following the sending of the initial resume draft, The Company shall refund only 50% of the amount of purchased resume package.
Whereas, Client shall receive only 25% of the amount of purchased resume package when an initial draft was sent and one to two complete revisions are made before the cancellation of service.
Whereas, if Client paid for the rush service, the fee shall not be refunded when the service was delivered on or before the due date.
Whereas, fees for rush services are non-refundable.
Whereas, in cases when a refund is being requested by Client, but the resume has been revised more than THREE (3) times already, request for refund will not be granted, as The Company assumes that Client is pleased with the resume copy and intends to proceed with the finalization and completion of the purchased resume package.
Whereas, any percentage of refund shall not take effect if:
If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and The Company agree to attempt to mediate in good faith for up to 30 days after notice is given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
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